Technical Trainer

Job Description available in English

About BIA

BIA Group is active in sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1400 enthusiatic employees.

Summary

Responsible for conducting or facilitating technical training courses for internal and external technicians.

The objective is to develop and deliver training programs effectively and efficiently to BIA technicians and client technicians.

What will be your responsibilities?

• Prepare and deliver training programs at headquarters and at mining sites
• Provide post-training support and resources
• Assessing the achievements of trainees
• Evaluate the training action and realize the balance sheet
• Design new training modules and syllabus
• Update and improve existing modules
• Implement the guidelines of the forecast training plan
• Adapt teaching style to suit different learning preferences and skill levels
• Maintain training records and documentation
• Support field technicians and customers
• Stay current with the latest technologies, tools, and industry trends
• Participate on the development plan of the Training Center through marketing actions
• Answer technical questions and clarify complex concepts.
• Assess learner progress through quizzes, practical tests, or projects
• Report on training attendance, completion rates, and learner feedback

Strategy:

• Monitoring of the training center's development strategy
•  Provide details on training programs to customers
• Makes recommendations based on the training reports

Operations:

• Organize training sessions (followed list of participants, classroom, training materials and pedagogical support etc.)
• Conduct training programs courses

People management

• Establish good group dynamic
• Implement an individual and collective coaching APPROACH
• Develop appropriate management style in adult learning with leadership

Communication

• Use appropriate language
• Develop main styles of communication (visual, auditory etc.)

Activity / Responsibility

• Analysis of internal and external training needs in collaboration with the Training Manager
• Develop modules and syllabuses (content, pedagogy, equipment)
• Evaluates the performance of training programs

Responsibility QSHE

• Comply with all applicable safety instructions on site at customers
• Alert any potentially dangerous situation
• Apply QHSE procedures
• Ensure customer satisfaction

Who are we looking for?

• Excellent learning ability and presentation skills
• Excellent communication skills (written and oral)
• Motivated team player
• Good management of interpersonal relationships and networking
• Good analytical and planning skills
• Experience in maintaining and repairing mobile machinery is a plus
• Ability to manage stress and change
• Good knowledge of OEM literature and machinery
• Knowledge of MS Office package
• English spoken and written
• Knowledge education methodology for adults is appreciated
• SAP & CRM knowledge is a plus

Professional Skills (Example: Presentation Skills; Sales Skills; Project Management ...) 

Qualifications & Experience:     

• Have a minimum of 3 years’ experience as a trainer for adults
• Have at least 3 years, preferably technician training experience on products (mainly Komatsu) and distributed by BIA.

What's in it for you?

• A permanent contract 
• A competitive salary and an interesting package of extra-legal benefits 
• A human sized company with international dimension, encouraging autonomy and team spirit 
• Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company 
• Benefit from a challenging career opportunity with an extensive training program 
• In this challenging job you get the possibility to take initiative and further develop the function