Junior Technician

Location:  Zambia
Contract Type:  Permanent contract

Job Description available in English

About BIA

BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1200 enthusiastic employees.

Summary

The Junior Workshop Technician works under the supervision of the Team Leader and Workshop Foreman and is responsible for performing maintenance, repair, refurbishment, and commissioning activities on machines, equipment, and components in accordance with OEM specifications, safety standards, and company procedures.

 

The incumbent is expected to deliver quality workmanship, accurately record work performed, support workshop productivity objectives, and contribute to customer satisfaction through timely and effective execution of assigned tasks.

What will be your responsibilities?

Equipment Maintenance and Repair

  • Perform planned preventive maintenance, inspections, servicing, and commissioning activities on machines and equipment.
  • Carry out component refurbishment and repair activities according to OEM specifications and workshop procedures.
  • Assist with troubleshooting and fault diagnosis under supervision.
  • Execute disassembly, inspection, repair, assembly, and testing of components and equipment.
  • Ensure all work is completed to quality standards to minimize rework.
  • Maintain housekeeping and cleanliness of work areas, tools, and equipment.
  • Follow all safety procedures, risk assessments, and company standards.

Performance Expectations

  • Complete assigned jobs right.
  • Achieve a departmental rework rate of less than 1% annually.
  • Maintain customer complaint levels within agreed departmental targets.
  • Comply with all safety requirements and procedures.

Compliance with OEM Standards

  • Follow OEM manuals and repair procedures.
  • Escalate technical issues when required.
  • Use approved tools and methods.
  • Consult technical documentation before commencing unfamiliar tasks.

Performance Expectations

  • 100% adherence to OEM procedures and technical instructions.
  • Zero unauthorized repairs or deviations from approved processes.

Reporting and Documentation

  • Complete detailed and accurate job reports for all assigned work.
  • Record parts used, and work completed in the maintenance management system or approved documentation.
  • Follow the daily plan as required by company requirements.
  • Report any suspected component quality issues, warranty concerns, or evidence of customer misuse immediately.

Performance Expectations

  • 100% of labor hours recorded accurately.
  • 100% of parts used captured correctly.
  • Job reports completed at the end of every shift.

Productivity and Delivery

  • Complete assigned tasks within planned labor hours.
  • Support workshop scheduling and planning activities.
  • Meet committed completion dates for assigned work orders.
  • Maintain efficient utilization of workshop time and resources.

Performance Expectations

  • Meet agreed job completion dates.
  • Maintain actual-to-planned labor hour ratio within established department targets.
  • Minimize unproductive and non-chargeable time.

Safety and Environmental Compliance

  • Adhere to all company safety, health, environmental, and quality requirements.
  • Participate in safety meetings and toolbox talks.
  • Report hazards, incidents, and near misses immediately.
  • Use appropriate PPE at all times.

Performance Expectations

  • Zero safety violations.
  • Active participation in safety initiatives.
  • Compliance with all workshop environmental requirements.
  • Comply with all safety and environmental requirements.
  • Report hazards and incidents immediately.

Who are we looking for?

Education

  • Diploma, Certificate, or Trade Qualification in:
    • Mechanical Engineering
    • Heavy Equipment Maintenance
    • Diesel Mechanics
    • Industrial Maintenance
    • Related technical field

 Technical Skills

  • Basic mechanical aptitude.
  • Understanding of workshop tools and equipment.
  • Ability to read technical manuals and service instructions.
  • Basic fault-finding and diagnostic skills.
  • Computer literacy (Microsoft Office and maintenance systems).

Soft Skills

  • Good communication skills.
  • Attention to detail.
  • Teamwork and collaboration.
  • Ability to follow instructions.
  • Strong safety mindset.
  • Willingness to learn and develop technical skills.
  • Good time management and discipline.

Physical Requirements

  • Ability to work in a workshop environment.
  • Ability to lift and handle tools and components safely.
  • Ability to work overtime and travel when required.

Minimum Experience

  • 0-2 years of experience in mechanical maintenance, workshop operations, or heavy equipment repair.

Preferred Experience

  • Exposure to mining, construction, heavy equipment, industrial, or automotive maintenance environments.
  • Experience performing preventive maintenance and basic repair activities.
  • Familiarity with OEM manuals and workshop quality standards.
  • Experience using workshop management or maintenance management systems is advantageous.

 Additional Advantage

  • Experience working on Komatsu machines or components.
  • Basic hydraulic and electrical troubleshooting knowledge.

 

What's in it for you?

  • A permanent contract
  • A competitive salary and an interesting package of extra-legal benefits
  • A human sized company with international dimension, encouraging autonomy and team spirit
  • Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
  • Benefit from a challenging career opportunity with an extensive training program
  • In this challenging job you get the possibility to take initiative and further develop the function