Deputy Project & Contract Manager
About BIA
BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1700 enthusiastic employees.
Job description only available in English
Summary
This function aims to handle, structure, organize, follow up and develop the given Aftermarket mining project(s), and to promote new contracts fully complying with the Group Strategy, under the management of the Project Manager.
Based in Zambia, the role will require presence at the Solwezi and/or Kalumbila mine sites in line with business needs.
What will be your responsibilities?
Project Management & Execution
- Manage assigned projects to ensure successful delivery and achievement of objectives.
- Plan and optimize resources to meet project requirements.
- Coordinate daily site operations and activities.
- Lead project reporting, meetings, and presentations.
- Ensure contractual commitments are met while protecting BIA’s interests.
Project Performance & Deliverables
- Monitor project profitability (P&L) and financial performance.
- Oversee invoicing, warranty claims, core returns, and work-in-progress (WIP).
- Maintain project plans, risk registers, and opportunity logs.
- Manage inventory and support operational efficiency.
- Monitor equipment performance and drive continuous improvement.
- Promote compliance with safety standards and best practices.
Support to the Project Manager
- Prepare and consolidate data for operational and project review meetings.
- Coordinate site visits and visitor management.
- Act as Project Manager or Site Manager when required.
Client Relationship & Business Development
- Maintain strong client relationships and ensure customer satisfaction.
- Identify customer needs and propose appropriate technical solutions.
- Support business development by identifying growth opportunities.
Financial, Risk & HSE Management
- Ensure project profitability and support margin improvement initiatives.
- Identify, assess, and mitigate project risks.
- Ensure full compliance with BIA Group HSE policies and procedures.
- Promote a strong safety culture and coordinate HSE-related actions and follow-up.
Technical Equipment Support
- Maintain strong technical knowledge of Komatsu mining equipment.
- Support site teams in assessing machine performance, identifying technical needs, and coordinating appropriate solutions.
Key Performance Indicators (KPIs)
- Client satisfaction and relationship management.
- Project profitability and margin improvement.
- Contractual compliance and project delivery performance.
- Risk management and mitigation.
- Parts and service revenue growth.
- Inventory management efficiency.
- HSE compliance and safety performance.
Who are we looking for?
Education and Qualifications
- Hold a university degree as an engineer or equivalent experience.
- Project management certification, PMP certified is a plus.
Experience
- 3 years of experience desired in a technical department, with Customer experience.
- 1 year of project management experience.
- Previous Mine / Site experience will be an added advantage.
- Previous experience on Komatsu mining equipment.
Soft Skills
- People Management skills with leadership values.
- Relevant experience of Priority Management.
- Organizational and Management capabilities.
- Customer focus and result-oriented, salesmanship, team player, instructor.
- Listening skills, empathy, and assertiveness.
- Technical awareness and a practical mindset.
- Process orientated
Technical Skills
- Fully proficient in English
- Fully proficient in Microsoft
- SAP experience is a plus
- Technical report writing
- Presentation skills
What's in it for you?
- A permanent contract
- A competitive salary and an interesting package of extra-legal benefits
- A human sized company with international dimension, encouraging autonomy and team spirit
- Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
- Benefit from a challenging career opportunity with an extensive training program
- In this challenging job you get the possibility to take initiative and further develop the function