Continuous Improvement Engineer

Job description only available in English

About BIA

BIA Group is active in sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1400 enthusiatic employees.

Summary

Under the oversight of the Aftermarket Manager, the function aims to developing and implementing strategies to enhance the efficiency, cost-effectiveness, and technological advancement of the Component Rebuild Center (CRC).

This role involves analysing existing processes, exploring salvage techniques, evaluating cost structures, and collaborating with cross-functional teams to introduce new commercial offerings that align with client needs. 

Following these deliberations, multiple options are under evaluation (such as expanding the current workshop, acquiring new land for construction, enhancing productivity), with the Project Coordinator entrusted with overseeing the implementation of any resulting changes.

What will be your responsibilities?

Strategic and Operational Planning

• Support strategic decisions related to facility development and operational setup to align with business needs, and steer the development of project plans outlining timelines, resources, and milestones for the rollout of the CRC strategy.
• Coordinate CRC strategic initiatives with the Group CRC Manager and contribute to the regular review of the CRC business plan and participate in the CRC Operational Excellence Action Plan in line with organizational objectives
• Identify opportunities for cost reduction, including salvage techniques, reusability of components, and optimized sourcing.

Contract and Subcontractor Management

• Review subcontractor agreements and pricing structures to ensure cost-effectiveness and service qualit
• Participate in the selection of subcontractors and evaluate which activities should be retained internally vs. outsourced
• Act as the technical and operational liaison with subcontractors and construction vendors.
  Costing and Process Optimizatio
• Analyse rebuilds costs and historical component usage to propose cost-effective rebuild strategies.
• Review rebuild trends and operational data to support continuous improvement and cost optimization efforts.
• Assess salvage options and non-traditional repair techniques to improve asset recovery.

Project Management and Implementation

• Lead CRC-related projects progress and performance against established metrics, identifying and addressing any deviations or obstacles.
• Drive process improvements and efficiency initiatives proposed by internal stakeholders.
• Oversee CRC infrastructure readiness and alignment with OEM and regulatory standards.
• Drive the implementation of of initiatives outlined in the CRC Operational Excellence Action Plan.
• Proactively identify areas for process improvement and efficiency gains within the project management framework.

Collaboration and Communication

• Manage the service exchange process with clients, including follow-up on offers, orders, and turnaround commitments.
• Lead technical and commercial discussions with clients related to core evaluations, failure analysis, and disputes over component condition.
• Coordinate internally with workshop teams to align on warranty and claims positions.
• Liaise with the Aftermarket Manager, Workshop Manager and the Group CRC Manager to ensure alignment and effective implementation of initiatives.
• Collaborate with cross-functional teams to facilitate smooth execution of projects, including procurement, construction, and operational teams.
• Communicate updates and findings to stakeholders, providing regular reports on project status, risks, and opportunities
• Serve as a central local point of contact for project-related inquiries, providing guidance and support to internal and external stakeholders as needed.
• Be the technical sparring partner for subcontractors and other BIA teams in infrastructure projects.

Infrastructure and Compliance

• Support facility infrastructure definition for any possible CRC expansion.
• Coordinate CRC Infrastructure set-up to meet OEM, customer, and BIA’s needs and requirements.
• Deliver the construction of the new infrastructure in alignment with the selected business plan solution
• Ensure compliance with regulatory requirements, safety standards, and company policies throughout the project lifecycle.

Performance Measures

• Strategy Execution Rate: % of CRC strategic initiatives or actions completed vs. planned within the review cycle.
• CRC Business Plan Review Compliance Rate: Number of scheduled business plan reviews completed on time vs. planned reviews per year.
• Operational Excellence Action Plan Progress Rate: % of CRC Operational Excellence Action Plan actions implemented.
• Process mapping completion :  % of identified CRC processes mapped and documented vs. plan
• Operational Efficiency Gains : e.g., % reduction in turnaround time for component rebuilds.
• Cost optimization: Parts reuse rate, Salvage Recovery Rate and cost Savings from Salvage Techniques.
• Subcontractor and Supplier Management: Subcontractor On-Time Delivery Rate, Subcontractor Quality Compliance Rate, Internal vs. Outsourced Task Ratio.
• Client and Commercial Management: Service Exchange Turnaround Time, Service Offer Acceptance Rate, Client Dispute Resolution Time.
• Safety KPI as per BIA Policy : Safety performance rate related to the infrastructure expansion
• Budget Control  : Ensure project costs remain within the allocated budget, identifying and addressing any variances promptly to maintain financial discipline.
• Infrastructure Readiness Rate : % of facility expansion/upgrade milestones achieved on schedule when applicable.

Who are we looking for?

• Bachelor or Master in Mechanical Engineering
• Any relevant project management certification can be beneficial
• Experience in Component Rebuild would be advantageous
• Proven knowledge in failure analysis, metallurgy, and advanced surface treatment processes (including metal spraying and chroming) is considered a strong advantage, together with experience in salvage methodologies and reverse engineering practices.
• Technical knowledge on Heavy Equipment Repair is an added advantage
• IT software knowledge (Pack office with as strong competence in MS Excel, MS project or similar)

Competencies

• Strong analytical skills
• Problem solving skills
• Solid understanding of heavy equipment rebuild cycles
• Excellent project and stakeholder management capabilities
• Commercial acumen and negotiation skills
• Effective communicator and cross-functional collaborator
• Proactive and solutions-driven mindset

What's in it for you?

• 2 years contract in a dynamic environment  
• A competitive salary and an interesting package of extra-legal benefits 
• A human sized company with international dimension, encouraging autonomy and team spirit 
• Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company 
• Benefit from a challenging career opportunity with an extensive training program 
• In this challenging job you get the possibility to take initiative and further develop the function