Senior Reverse Logistics Officer

Job Description available in English

About BIA

BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. BIA is present in Europe, Africa and Asia and has more than 1400 enthusiastic employees.

Summary

Be the key interface between Entities, customers and OEMs (Original Equipment Manufacturers) and work alongside process owners to ensure Return flow are activated on time and on quality while ensuring budget and allowances are respected. This should be in line with BIA’s and OEM return Policies.

What will be your responsibilities?

• Train, develop and assist Officers within the Reverse Logistics processes
• Supervise and correct daily tasks of Junior Officers
• Monitor Reverse logistics flow for quick and annual return while ensuring regular updates on delivery to Supplier Premises and internal stakeholders
• Process of core returns, including receiving and updating reports, coordinating logistics and communication among stakeholders, and ensuring timely credit processing providing inputs for reporting
• Monitor Return Sales Orders and Return Purchase Orders creation in the ERP (SAP)
• Organize shipment to OEMs with the support of Logistics Department
• Ensure good communication line between all stakeholders till goods are delivered to the supplier’s premises and credits received
• Ensure the issuance of credit to the customer are completed on time while ensure in line with policies and procedures.
• Report any inconsistencies and non compliance to hierarchy
• Support in identifying deviations/ exceptions and document any changes in process
• Provide inputs for monthly reporting and analysis
• Be able to represent the N+1 in a back-up situation
• Propose ideas for process improvement where and when needed

Who are we looking for?

Education & Qualification:

• Diploma in Supply Chain, Procurement, Finance, Management, Sales (or similar by experience)
• Experience in Supply Chain (2-3 years)
• French and English
• MS Office and SAP (or any other ERP)
• Any customer or supplier facing experience is a plus

What's in it for you?

• A permanent contract 
• A competitive salary and an interesting package of extra-legal benefits 
• A human sized company with international dimension, encouraging autonomy and team spirit 
• Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company 
• Benefit from a challenging career opportunity with an extensive training program 
• In this challenging job you get the possibility to take initiative and further develop the function