Sales Support Officer
Location:
Mauritius
Contract Type:
Permanent contract
Job Description only available in English
About BIA
BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1200 enthusiastic employees.
Summary
The role involves offering support to Sales departments, primarily in African countries, by facilitating communication between OEM suppliers and the Sales force/Customers. This includes coordinating with Equipment Supply Chain Operations to transfer essential information for order execution. Additionally, the position contributes to the development of a central stock strategy based on sales follow-up and forecasts.
What will be your responsibilities?
- Development and maintenance of sales tools / standard offers
- Help countries to set target prices through a benchmark by country and equipment type/model
- Follow-up & harmonization of C4C sales activities
- Participate to the development of sales flows and procedures, keep it updated
- Continuous update the sales offer templates
- Follow-up of purchase orders and negotiation with OEM when necessary to ensure availability and lead times in line with sales needs
- Ensure relay between sales/customers and OEM for specific topics or issues
- Help to prepare transfer sheet and coordinate with Equipment Supply Chain for the order execution
- Help to prepare internal & external sales reports (monthly invoicing, monthly OEM, EMT presentation)
- Participate to S&OP preparation meeting
- Execute monthly S&OP validation, prepare transfer sheet for central stock orders
Who are we looking for?
- Minimum 2 years’ experience
- Diploma in Commerce / Sales & Purchasing
- Fluent in French and English
- Rigor and accuracy
- Initiative and proactivity
- Creativity and Innovation
- Good level in MS Office (notably Excel)
- Knowledge of SAP or other ERP is a plus
- Knowledge of business in Africa & Incoterms is a plus
What's in it for you?
- A permanent contract
- A competitive salary and an interesting package of extra-legal benefits
- A human sized company with international dimension, encouraging autonomy and team spirit
- Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
- Benefit from a challenging career opportunity with an extensive training program
- In this challenging job you get the possibility to take initiative and further develop the function