Parts Sales Support Assistant
Location:
Mauritius
Contract Type:
Fixed Term contract
Job Description available in English
About BIA
BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1400 enthusiastic employees.
Summary
Attached to the head office and reporting to the "Team Leader", the function aims to support the increase in sales of consumables, tools, spare parts and components.
The position is primarily focused on accurate processing, follow-up, and coordination of parts and service requests, ensuring seamless internal communication and timely delivery to customers.
What will be your responsibilities?
Administrative & Operational Support
- Prepare, update, and follow up on parts and service quotations in alignment with internal pricing guidelines.
- Process and execute validated orders, ensuring accuracy and compliance with internal procedures.
- Issue and communicate delivery instructions to the logistics cell; ensure correct documentation is provided.
- Maintain up-to-date records of offers orders, deliveries, and customer interactions.
- Provide timely reporting (business analysis, order status, delivery follow-up) as required by customers and internal stakeholders.
Who are we looking for?
Education & Experience:
- A diploma or degree in administration, sales support, logistics, or business management is an advantage.
- Languages : French and English (Knowledge of a 3rd language is a plus)
- 0–1 year experience in admin, sales support, or customer service roles
- IT : MS Office (excel)
What's in it for you?
- Fixed Term contract of (6 months)
- An attractive salary
- Kick-off your career with an extensive training program
- A human sized company with international dimension, encouraging autonomy and team spirit
- Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
- In this challenging job you get the possibility to take initiative and further develop the function