International Key Account Manager

Job Description available in English

About BIA

BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. BIA is present in Europe, Africa and Asia and has more than 1700 enthusiastic employees.

Summary

Are you looking for a permanent or a consultancy position within BIA France, whereby you will be responsible for the global relationship with assigned international key customers, and for ensuring loyalty of accounts.? If yes, then this opportunity might be for you, keep on reading!

What will be your responsibilities?

1. Sales Development:

• Grow the sales & the profitability within the targeted portfolio of International Key Accounts (equipment, parts & services).
• Supervise and monitor orders, contribute to achieving the division’s sales target, create and negotiate the equipment and accessory + parts, Service & new technology offers with customers.
• Organize reporting and coordination with related management, team and subsidiaries.
• Support of subsidiaries within assigned customers/area.
• Business plan and forecast preparation + finalization.
• Maintain and improve BIA customers ‘relationship within the assigned customers/area.
• Maintain a constructive relationship with our suppliers.
• Provide monthly reports on area developments.
• Regular trips to the allocated area (min 50% in customer headquarters or in the region) and being present at client sites or facilities.
• Develop new customers to broaden the client portfolio and achieve business targets.
• Actively participate in team meetings to ensure a consistent approach.
• Keep abreast with industry and market trends and best practices.

2. Management Aspects:

• Gather information to have an overview of customers, projects, needs and issues.
• Share this information with the after sales department and the Sales Operational Excellence Manager.
• Define action plans together with the OEM Product Managers in order to ensure the understanding & the commitment of our OEM’s to our business KA strategy (special prices and incentives, events).

3. Customer management:

• Coordinate with the BIA local teams in the territories to implement each customer strategy; manage the customer relationship; coordinate the actions in the sales phase and be the go-to person for the customer.
• Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives.
• Measure, track and analyze international key account metrics in order to identify customers needs.

Who are we looking for?

• Education: Bachelor’s degree or Master in Sales, Business Management, Marketing and/or Commercial.
• Experience: Minimum 5-10 years in similar role.
• Strong interpersonal skills and clear communication style.
• Strong focus on business development, sales strategy, competitor analysis and CRM.
• Proficient with Ms Office Suite & BusinessObjects (BO).
• Flexible and ability to travel across France, Europe & Africa.
• Languages: French & English (mandatory).

What's in it for you?

• A permanent or consultancy contract.
• A competitive salary and an interesting package of extra-legal benefits.
• A human sized company with international dimension, encouraging autonomy and team spirit.
• Cooperate in a team with experienced and passionate colleagues within a success­fully growing family-owned company.
• Benefit from a challenging career opportunity with an extensive training program.
• In this challenging job you get the possibility to take initiative and further develop the function.